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Accessibility Statement for the Spark Website

Date: July 11, 2025

Spark Mail Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our target for conformance is the Web Content Accessibility Guidelines (WCAG) 2.1, Levels A & AA, which is currently recognised as the international standard for web accessibility. Our website is partially conformant, meaning some parts do not fully conform to the accessibility standard. We are actively working towards full compliance with the required accessibility standards. For more details, please refer to the table below.

Success Criteria, Level A Conformance Level
1.1.1 Non-text Content Supports
1.2.1 Audio-only and Video-only (Prerecorded) Not Applicable
1.2.2 Captions (Prerecorded) Supports
1.2.3 Audio Description or Media Alternative (Prerecorded) Not Applicable
1.3.1 Info and Relationships Supports
1.3.2 Meaningful Sequence Supports
1.3.3 Sensory Characteristics Supports
1.4.1 Use of Color Supports
1.4.2 Audio Control Supports
2.1.1 Keyboard Partially Supports
2.1.2 No Keyboard Trap Supports
2.1.4 Character Key Shortcuts Supports
2.2.1 Timing Adjustable Supports
2.2.2 Pause, Stop, Hide Supports
2.3.1 Three Flashes or Below Threshold Supports
2.4.1 Bypass Blocks Does Not Support
2.4.2 Page Titled Supports
2.4.3 Focus Order Supports
2.4.4 Link Purpose (In Context) Supports
2.5.1 Pointer Gestures Supports
2.5.2 Pointer Cancellation Supports
2.5.3 Label in Name Supports
2.5.4 Motion Actuation Supports
3.1.1 Language of Page Supports
3.2.1 On Focus Supports
3.2.2 On Input Does Not Support
3.3.1 Error Identification Supports
3.3.2 Labels or Instructions Supports
4.1.1 Parsing Supports
4.1.2 Name, Role, Value Supports
Success Criteria, Level AA Conformance Level
1.2.4 Captions (Live) Not Applicable
1.2.5 Audio Description (Prerecorded) Supports
1.3.4 Orientation Supports
1.3.5 Identify Input Purpose Supports
1.4.3 Contrast (Minimum) Partially Supports
1.4.4 Resize text Supports
1.4.5 Images of Text Supports
1.4.10 Reflow Supports
1.4.11 Non-text Contrast Supports
1.4.12 Text Spacing Partially Supports
1.4.13 Content on Hover or Focus Supports
2.4.5 Multiple Ways Supports
2.4.6 Headings and Labels Supports
2.4.7 Focus Visible Supports
3.1.2 Language of Parts Supports
3.2.3 Consistent Navigation Supports
3.2.4 Consistent Identification Supports
3.3.3 Error Suggestion Does Not Support
3.3.4 Error Prevention (Legal, Financial, Data) Supports
4.1.3 Status Messages Partially Supports

Feedback

We welcome your feedback on the accessibility of the Spark Website. Please let us know if you encounter accessibility barriers on the Spark Website:

E-mail: support@sparkmailapp.com
Postal address: Glandore Business Centres, 26-27 Fitzwilliam Place, Fitzwilliam Hall, Dublin 2, D02T292, Ireland
We try to respond to feedback within 5 business days.

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